Frequently Asked Questions
How long is a session?
Each session is up to 50 minutes long. For effectiveness and consistency, we will meet on a weekly basis on the agreed day and time.
What should I expect in our initial session?
The first session is to establish the working relationship, exploring your main concerns to enable me to understand your reasons for seeking counselling. This is an opportunity for you to find out how counselling works and if it is what you require at this moment, as well as to determine whether my approach is suited for you.
How is therapy conducted?
Sessions can be in person in one of my therapy rooms based in Caterham or Croydon. Other options are online or on the phone, providing you have a private space and without disturbances throughout the duration of the session.
How many sessions do I need?
The amount of sessions depends on what you bring to counselling. I will also accommodate your approach and go at your pace – I offer short term and long term therapy.
How would confidentiality and privacy be managed?
I adhere to client confidentiality at all times. Your details and information are stored securely under the guidelines of GDPR and ICO requirements. I will only share information under law and in situations where there is risk to yourself or risk to others. Where possible, I will speak with you first before taking further action.
What happens if I need to cancel a session?
To ensure fairness and considerations to all clients, I require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations (under 24 hours) or not attending without notice will be charged the full session fee.